Refund:
Goods cannot be returned after 7 days for credit. If returned within 7 days, credit will be subject to approval by management (which can be refused) and might carry handling fees.
**Please note shipping fees will not be credited, it is still payable
To be eligible for a refund or exchange, all physical products must be in the original, unmarked packaging including any accessories, label, free gifts, bonus item, manuals and documentation that shipped with the product.
A Proof of purchase must also be send to BlueTek Computers with the goods,
If the Refund is approved by management, you will be requested to send the following information per email for BlueTek Computers to handle your refund:
- Banking Details
- BANK NAME
- ACCOUNT NAME
- ACCOUNT NUMBER
- BRANCH CODE
- BRANCH NAME
- ACCOUNT TYPE
- Reason for the Refund Request
- Proof of Payment
- Please provide either, EFT confirmations, Debit Card slips, Credit Card slips OR Cash receipts.
- Proof of Beneficiary Banking Details
Please provide either a cancelled cheque or letter on your banker’s letterhead confirming your banking details.
** All refund requests are processed and payable last day of the month.
This is conditional to ALL the above information and documentation being received.